Support
Answers to the most common questions about Tidymoji.
How do I add the keyboard?
Open Settings on your iPhone. Go to General › Keyboard › Keyboards › Add New Keyboard and choose Tidymoji.
The Tidymoji app shows the same steps and has a button that opens Settings for you.
How do I switch to it?
In any app, touch and hold below the keyboard and choose Tidymoji.
Tip: Remove Apple’s Emoji keyboard from the same list in Settings. Then switches straight to Tidymoji.
What is Full Access for, and do I need it?
You don’t need it. Without Full Access the keyboard works fully, and you edit favorites, hidden emojis and settings in the Tidymoji app.
With Full Access you can touch and hold an emoji in the keyboard to pin or hide it right there. iOS lets a keyboard save to the storage it shares with its app only when Full Access is on. That is the only thing Tidymoji uses it for. It never connects to the internet.
To turn it on, open Settings › General › Keyboard › Keyboards › Tidymoji and switch on Allow Full Access.
Is my data safe?
Yes. Tidymoji collects no data, contains no analytics or ads, and never connects to the internet. Your favorites, hidden emojis and settings stay on your iPhone. Deleting the app deletes them.
The privacy policy has the details.
How do I hide or pin many emojis quickly?
Open the Tidymoji app and tap Hide and Pin Emojis. All emojis appear in a grid. Choose a mode, Favorite or Hide, then tap an emoji, or swipe sideways across many at once, like selecting photos.
Each category has Hide All and Show All, and each mode has a reset.
Why is an emoji missing?
It may be hidden. Check the Tidymoji app, or search for it in the keyboard: the search also finds hidden emojis.
If it isn’t there either, your iOS version can’t display it. Tidymoji leaves such emojis out automatically. They appear after an iOS update.
Does search work in German and English?
Yes. The search looks through German and English names at the same time, so “herz” and “heart” both find the red heart.
How do I reset Frequently Used?
Open the Tidymoji app and tap Reset Frequently Used. In the same section you can turn Frequently Used off, or choose how many emojis it shows, from 4 to 48.
Contact
Didn’t find your answer? Write to us in English or German.